NERC CIP Customer Support Center

We speak compliance.

RFL is dedicated to assisting customers with NERC CIP regulatory requirements, and currently offers a multitude of information for our products' cyber assets and customer information protection.

RFL provides automatic Cyber Security Bulletin update notifications, which will save you from having to check for updates every 35 days. You will need to register for an RFL Download Account to have access to the Bulletins and other NERC CIP information.

Notice: Spectre and Meltdown CPU Potential Vulnerability

HPS/RFL is aware of the recent announcement from Google regarding the Spectre and Meltdown CPU potential vulnerability affecting various processors. HPS/RFL is in the process of reviewing our products for potential risks and will provide updates as necessary relating to this matter going forward.

Customer Information Protection Policy Statement
NERC CIP - Bulk Electric System Cyber System Information (BES CSI)

RFL's product models with the ability to store BES CSI are currently the: eXmux, GARD, IMUX and 9745 family of products. Please click here to view the Bulletin (requires logging into the Downloads space).

Cyber Security Bulletins

To download Cyber Security bulletins, you must log in with your customer account.


RFL Product Cyber Security Patch Status

As of: April 20, 2018

You must be logged in to review the RFL Product Cyber Security Patch Status table. Please log in with your customer account below, or click here to register for a customer account.

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Networking, Communications,
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