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Missed a CONNECT module? Watch it on-demand!

Recordings of previous CONNECT modules are available below, complimentary for our customers. These streaming videos are approximately 45 minutes long. Use the form below the course you're interested in and a link will be emailed to you.

Available Communications/Networks Modules

Looking for more courses? Access videos of courses on other topics in the left menu.


RFL CONNECT C37.94 over IP Network Reliability Requirements

November 4, 2021

Who should attend: Individuals who have a role in telecommunications for Power Utilities, particularly those involved directly with system protection and substation communications. Those who are looking at IP migration from T1/SONET communications infrastructure, and those who want to know more about C37.94 over IP overall, and how it can be deployed reliably, avoiding any shortcomings.

How you will benefit: Attendees will learn about some of the advantages/ disadvantages of utilizing an IP network for relaying, technologies available for improving its reliability, and considerations to take in order to be successful in deploying C37.94 over IP.

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Protective Relaying over Packet Network A JEA Case Study-20211021 1810-1

October 21, 2021



Who should attend: Individuals who have a role in telecommunications for Power Utilities, particularly those involved directly with system protection and substation communications. Those who are looking at IP migration from T1/SONET communications infrastructure, and those who want to know more about C37.94 over IP overall, and how it can be deployed reliably, avoiding any shortcomings.

How you will benefit: Attendees will learn about some of the advantages/ disadvantages of utilizing an IP network for relaying, technologies available for improving its reliability, and considerations to take in order to be successful in deploying C37.94 over IP.

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Understanding the Protocol Requirements of G.8032-20200827 1801-1

August 27, 2020, presented by Dave McGuire

Who should attend: Telecommunication Engineers, Technicians, Managers, or any Power Utility personnel who are actively involved in supporting, operating, architecting, and migrating their company's IT/OT transport infrastructure.

How you will benefit: This webinar will cover the ITU-T G.8032 Ring Protection Standard and its underlying Protocols. Discussing its operation, terminologies used, advantages, and requirements in order for successful production deployment.

Personnel who've heard about the term G.8032 but are unfamiliar with its inner workings will benefit from this lecture as it will discuss the most-important aspects of the standard, how it's able to achieve sub-50 ms convergence time and its best use case.

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RFL FSU Introduction

June 25, 2020, presented by Dave McGuire

Who should attend: Telecom and Relay Engineers and Technicians who would like to get an overview of the RFL Fiber Service Units: C37.94 FSU, E1 FSU, C37.94-T1 FSU, and T1/E1 FSU.

How you will benefit: This course will provide an overview of the RFL Fiber Service Units. Operation, terminology, and features/options will be discussed. Application examples will be provided.

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Carrier Ethernet Services: Tuning Your Network for Ultimate Performance

December 3, 2014, presented by Jim Doyle

This module presents specific actionable intelligence that will help ensure you are getting the best user experience from your Metro Ethernet or Carrier Ethernet Services. Includes:

  • Private WAN topologies available with MEF-compliant Carrier Ethernet Services from various service provider types (MSO, ILEC, CLEC, IXC)
  • Pros and Cons of various access circuit types, carrier aggregation nodes, and Ethernet NIDs
  • Effects of backhaul and network core location

Attendees will gain an understanding of how Metro Ethernet and Carrier Ethernet is delivered and how to architect their WAN for the best possible user experience.

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Data Network Communications

September 4, 2014, presented by Jim Doyle

This module briefly covers legacy Communications, but primarily focuses on the basics of Ethernet and Internet Protocol comms within the Local Area Network and Wide Area Network.

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Ethernet WAN Option

October 29, 2014, presented by Jim Doyle

This module focuses on several Ethernet Wide Area Network technologies, topologies, and redundancy options.

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HPS/RFL Webinar: Helping Utilities Move Forward in IP Migration

April 30, 2019, presented by Manny Duvelson and Marko Deona

As power utilities investigate the many options on how to modernize and upgrade their substation communications infrastructure, it is apparent there are major gaps that need to be understood and addressed for a successful migration both during and years after the process. Whether the gaps are technology, knowledge, IT/OT convergence or other, utilities need a communications solution that allows them to confidently upgrade their infrastructure without the worry of future integration or legacy applications.

This presentation provides a full assessment how power utilities can address various gaps and challenges. It will explore solutions as to how utilities can resolve this industry-wide dilemma and move forward with confidence to get the benefits of a modernized network without compromising reliability, survivability, operation needs and security. In addition, it considers how utilities can future-proof their infrastructure and implement a solution that eliminates the vicious cycle of vintage vs. modern. You will learn how it is finally possible to have a single-integrated network solution to deliver power safely, reliably and securely.

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IP Migration Roadmap

Understanding the Challenges & Benefits: June 6, 2017, presented by Manny Duvelson

As substation communication networks migrate away from the traditional Time Division Multiplexing (TDM) technology to packet-based technology, many engineers and technicians do not have a good understanding of what is involved when it comes to substation communications IP Migration. Understanding the IP Migration Roadmap is essential to a successful transition and making sure that all your substation services continue to operate safely, reliably and securely, both during, and after migration. This course provides an overview of the IP Migration Roadmap for Substation Communications. It addresses the need to understand the challenges, the advantages and the benefits. It also addresses the two most-important concerns when it comes to IP Migration: Reliability and Security. The course also presents two successful case studies of substation communications IP Migration.

Please fill out the following form and the link for IP Migration Roadmap: Understanding the Challenges & Benefits will be emailed to you.

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Addressing Reliability & Security: June 13, 2017, presented by Manny Duvelson

This module will focus on the two most-important concerns when it comes to IP Migration. Making sure the new communications infrastructure meets the reliability standard for mission-critical applications. Addressing security including NERC-CIP requirements.

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Case Study 1: SCADA & Teleprotection Over Leased Ethernet Services, June 22, 2017, presented by Manny Duvelson

This module will focus on an actual case study where the power utility has been able to migrate successfully from a 4-Wire Leased Line to Leased Ethernet services and improved their performance and reliability.

Please fill out the following form and the link for IP Migration Roadmap Case Study 1 will be emailed to you.

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Case Study 2: Current Differential Relay Over Packet-based Communications Infrastructure, June 27, 2017, presented by Manny Duvelson

This module will focus on an actual case study where the power utility has been able to migrate their system protection application from SONET/T1 to a packet-based system. This system protection has the most-stringent requirement for the communications system, but the new packet-based communications has been able to meet and exceed those requirements and provide a successful migration.

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Legacy TDM over Packet Switched Networks: Merging the Old with the New

September 17, 2014, presented by Jim Doyle

This module reveals the basic concepts and methods for enabling legacy equipment to utilize modern Ethernet networks and Internet Protocol networks for communications. Includes:

  • Review of legacy Time Division Multiplexing (TDM) environment
  • Overview of next generation packet switched networks (PSN)
  • TDM over PSN - Enables legacy TDM devices to utilize benefits of PSNs while maintaining consistent data rate, timing, security of TDM service. Overview, benefits, handling common problems

Viewers will gain an understanding of how Ethernet and IP WAN services can be used to cost-effectively replace carrier-provided, legacy TDM services.

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Legacy TDM over Packet Switched Networks: Teaching Old Protocols New Tricks

October 1, 2014, presented by Jim Doyle

This module presents the enhancements to reliability, redundancy, and security for legacy communications that are inherent to modern communications protocols. Includes:

  • How packet switched networks (PSN) affect transported TDM services
  • How modern PSNs cost-effectively increase the redundancy and resiliency of TDM services
  • Additional mechanisms that increase the redundancy and resiliency of TDM services

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Putting It All Together: Two Example Network Structures

December 17, 2014

This module presents two use cases which cover a variety of applications, networking technologies, topologies, and redundancy.

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Service Oriented Network for Utilities (SONU) - Module 1

May 23, 2019, presented by Marko Deona

Introduction on how a Service Oriented Network Architecture can be used by Power Utilities as they migrate their communications infrastructure to a seemingly-inevitable Packet Network. We’ll cover the basics of Carrier Ethernet and MPLS-TP, and how they play a role in a SONU using MEF defined services.

Who should attend: Individuals who have a role in telecommunications for Power Utilities, those who are new to the Service Oriented Network concept, and those who understand the basics of IP/Ethernet but are still a bit foreign to Virtual Networking, Carrier Ethernet and MPLS-TP.

How you will benefit: You will gain an understanding of what a Service Oriented Network is all about. Learn how Carrier Ethernet or MPLSTP compares to standard MPLS. Understand how a network infrastructure can be designed practically using services for each application.

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Service Oriented Network for Utilities (SONU) - Module 2

June 6, 2019, presented by Marko Deona

Pre-requisite course: Service Oriented Network for Utilities: Introduction (Module 1)

Deep-dive into the different MEF-defined services: EPL, EVPL, EP-LAN, EVP-LAN, EP-TREE and EVPTREE. Understand how each of these services differentiate. What’s “service multiplexing”? What’s a “C-Tag” or an “S-Tag”? How to converge different LAN segments with a SONU?

Who should attend: Individuals who have a role in telecommunications for the Power Utilities, those who have attended the pre-requisite course (or have downloaded the pre-recorded session from the Training Archives) and those who understand the basics of IP/Ethernet, but are still a bit foreign to Virtual Networking, Carrier Ethernet and MPLS-TP.

How you will benefit: You will gain understanding of how each MEF defined services differentiate, and how these common terms play a practical role in knowing exactly the type of convergence your application will be getting. Understand how to apply service multiplexing and get the most out of your fiber. Gain insight on how IT and OT can be converged through a SONU architecture.

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WAN Carrier Selection: What's Under The Hood Matters!

December 10, 2014, presented by Jim Doyle

This module focuses on key selection criteria that should be considered when choosing a service provider to implement your mission-critical WAN Architecture.

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WAN Technology Options

October 15, 2014, presented by Jim Doyle

In this module, several WAN technologies are discussed. The advantages and detriments of various technologies and topologies will be covered at a high level. Includes:

  • Review of basic concepts of WAN design
  • WAN topologies and technologies
  • Review of WAN options from various providers

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Download CONNECT Archives

Please fill out the form below to request archives of previous CONNECT modules. You will receive an email with download links for the modules you select.

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Vulnerability Assessments and Operational Technology
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Interactive Remote Access
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Cyber Security Supply Chain Risk
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The Future of Network Reliability Through Security Controls
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Manny presentation at UTC

RFL FSU Introduction
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Data Network Communications
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Legacy TDM over Packet Switched Networks: Merging the Old with the New
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Legacy TDM over Packet Switched Networks: Teaching Old Protocols New Tricks
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WAN Technology Options
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Introduction to NERC CIP
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Implementation of NERC CIP V5
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Ethernet WAN Option
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MPLS WAN Option
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Cyber Security Introductory Concepts
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Network Redundancy and Resiliency: Going Beyond the Enterprise Network
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Carrier Ethernet Services
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WAN Carrier Selection: What's Under The Hood Matters!
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Defense in Depth
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Putting It All Together: Two Example Network Structures
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Communication Network Part Two
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ESPs and PSPs Part One
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ESPs and PSPs Part Two
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Access Management Part One
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Access Management Part Two
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Cyber Security Governance Structures
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NERC CIP Overview
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Information Protection Process (IPP)
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NERC CIP V6 Major Changes
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Baseline Configurations
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Access Management (2016)
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